| We are always interested to hear what our customers think about our products and service. Here is just a selection of feedback that Willowbrook has received!
We received delivery of a 40 space cubby hole unit yesterday. We would like to say how delighted we are with the unit and the service which we received from the delivery driver. We receive numerous deliveries where the goods have been damaged in transit and it was a delight to have the unit delivered assembled, in good condition and placed exactly where we wanted it ready for use.
Thank you.
Carolyn Dyer
Office Manager
Fitzmaurice Primary School
Dear Debbie
I want to let you know how delighted I am with both the quality of my cupboards and the service you and your company have given. It has been so good to have a friendly professional and efficient firm to do business with.
Best regards
Eileen Westmuckett
Our specially adapted trolley arrived today, thank you very much. We wanted to let you know how much we appreciated the help given by your driver. It was no easy task finding a way through our Victorian school building with all its narrow entrances to the place where the trolley was needed but he was very patient and friendly, in spite of the hot weather. Most delivery firms would have left it at the door!
Sally Boswell, Secretary/Finance Officer
St Julian's CofE Primary School
I was really impressed with the way you helped sort out the problem and the made-to-measure- cupboard we now have is perfect. Customer service as it should be!! Thank you
Claire Nisbet
Bursar
Heene CE First School
"... your range is good value and well-liked by schools."
Geoff Soames
Capital Strategy Team
Family and Children's Services
Royal Borough of Kensington and Chelsea
The plan chest was delivered today despite our snow filled road. I am really pleased with it! An excellent product, good value and great service - many thanks!
Regards
Richard Bossons
Your men are fantastic, nearly as good as the units they delivered.Trevor
Newstead Wood School
Attn: Alan
Just wanted to write to thank you for expediting our order so efficiently. Your recommendations for cupboard sizes to suit/fit our available space were spot on and the quality of the finished cupboards is excellent.Your delivery man was very helpful in assisting to offload the goods into the classroom and arrived exactly at the time/day you had advised.A rare thing these days! We will definitely use your Company for future requirements. Angela Burton
Estates and Health & Safety Co-ordinator
Philpots Manor School, West Sussex
Dear Adam (Willowbrook),
Thank you so much for making the module for me, you’ve really saved my life!!!I really appreciate you taking the time out to make it, and I hope my instructions were not too complicated. The module looks fantastic!!
Many thanks,
Holly
Dear Alan and staff at Willowbrook,
Many thanks for your excellent service.
From Sue Dillon.
Thanks Debbie,
Driver already been and I have to say how pleased we are with both the promptness and helpfulness of both the company and the delivery drivers.
Best wishes
Donna
Alan,
I am flabbergasted at the exceptional and simply perfect service.
Well done that company.
J. Spiteri
St Joseph’s RC Primary School
West Midlands
I will certainly recommend your company to other schools, you have been very helpful and professional.
Regards
Justine McCarthy
Office Manager
All Saints Lower School,
Bedfordshire
I’m just getting in touch to say a BIG THANK YOU for the delivering the storage units we ordered very promptly and exactly when you said you would!
It is sharp contrast to a major company we had previously ordered from and who had still not delivered after several months, and needless to say I will be keeping your catalogue handy!
Thank you again,
Sylvia Holliman
Coute deWyck Primary School, Somerset
Dear Willowbrook,
Just a brief note to thank you for your very efficient process and delivery of our order for bookcases, which arrived today - less than a week from our order being placed. I truly wish other larger companies were as helpful and efficient (and prompt!).
Can I also mention that your delivery man could not have been more helpful. It makes a very pleasant change to work with such a nice company.
Lin Berry
Office Manager
Ramsden Hall School, Colchester
Can I just say that the pigeonholes are fantastic! And the delivery was exactly when we arranged.
THANK YOU.
Staphanie
Chatsmore, West Sussex.
Thank you for your fast and efficient service and the polite driver.
Cheryl Johnson
Fairfield Endowed CE, Buxston
Dear Willowbrook,
We have just received the furniture that we ordered from yourselves and I would like to say a huge thank you for the wonderful service.
You have provided us with very fast/efficient and couteous service.
I only placed the order for this furniture yesterday morning and was amazed when the delivery arrived.
The driver was also very helpful and courteous.
Wonderful service from all.
Thank you
Donna Bailey
St John the Baptist RC Primary School
Dear Sir/Madam,
I am just writing to compliment your delivery driver who delivered our order from you this morning. I am afraid that I do not know his name, but he was the most helpful, pleasant delivery man we have had for a long time. Nothing was too much trouble for him. Please pass our thanks onto him. We will definitely be using your company again and hope to always receive your annual catalogue.
Mr G R Veasey
Headteacher
Clifford Bridge Primary School.
Dear Sir,
I am just writing to say how pleased we are with the recently delivered furniture. I was amazed with the speed of delievery and the quality of workmanship.
I look forward to doing business with you again in the future.
Wishing you a Merry Christmas and a prosperous New Year.
Many Thanks
S Newbury
Clever Prior School, Worcestershire
On Tuesday 15th we took delivery of some furniture as arranged and we would just like to comment on the excellent service we received. The delivery man was polite, effecient and extremely helpful. We would have no hesitation in recommending your company to other school in the area.
Cathy Stones
Westdale Junior, Notts
Dear Sir/Madam,
Today we took delivery for the furniture for our new library from your company. I wanted to say that we are very pleased with it and it look great in our new rooms. Thank you!
The main reason I am writing is to tell you about the wonderful delivery man that brought the furniture to us!
Unfortunately I did not ask his name...but I am singing his praises. He was SO helpful. Not only did he bring the furniture into the building but then he helped me set it up in the right places. Then he put the shelves in for us. I appreciate this very much as our caretaker is not here at the moment and I would have struggled to do it myself. He was very smiley and friendly - a great ambassador for your company! I would be very grateful if you would pass on my thanks to him!
Thanks again
Lynne Morrisroe, East Garforth Primary
This is not an enquiry, but the school would like to thank your company for the excellent service we have received recently. Not only are we delighted with the furniture we have bought, but also with the speed of delivery and the general helpfulness of your staff. In particular the delivery man was extremely helpful and only too happy to make sure the furniture was delivered to the perfect area in the school. His whole manner was very positive, both about your company and his job - what a credit he is to you.
Thank you once again - keep up the good work!!
Susan Neep.
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